Seller Guide
Start Selling on Afrizone
Everything you need to set up your store and start earning — step by step.
6 Steps to Your First Sale
Create Your Seller Account
- Register at afrizoneshop.com and select 'Seller' as your account type
- Fill in your store name, description, country, and business type
- Upload your store logo and banner (recommended: logo 400×400px, banner 1200×400px)
- Submit for approval — our team reviews within 1–2 business days
- You'll receive an email once your store is approved
Configure Your Store
- Go to Seller Dashboard → Settings to set up your store profile
- Choose your Vendor Type: Grocery, Restaurant, Fashion, Beauty, or Other
- Select your Delivery Type: Shipping (nationwide) or Local Delivery (Uber Express)
- Restaurant sellers: delivery is automatically set to Uber Express local delivery
- Set your store address and coordinates for accurate delivery distance calculation
Add Your Products
- Go to Seller Dashboard → Products → Add Product
- Add a clear product title, detailed description, price, and stock quantity
- Upload high-quality photos (minimum 800×800px, white background recommended)
- Set the correct category and country of origin
- Products go live immediately after saving
Connect Stripe for Payouts
- Go to Seller Dashboard and click 'Connect Stripe'
- Complete the Stripe Express onboarding (takes ~5 minutes)
- Provide your bank account details for payout deposits
- Afrizone deducts a platform commission from each sale before payout
- Payouts are processed automatically after order fulfilment
Fulfil Orders
- Go to Seller Dashboard → Orders to see incoming orders
- Best practice: package and dispatch within 24 hours of payment
- Click 'Mark as Processing' when packaging, 'Shipped' once dispatched
- For Uber Express orders: click 'Dispatch Uber Driver' when order is ready
- For shipping orders: download the Shippo label from the order page
- Add a tracking number so customers can track their delivery
Grow Your Store
- Create discount codes in Seller Dashboard → Discounts to attract buyers
- Share your store link on social media to drive traffic
- Use the Referral program to earn bonuses for bringing in new sellers
- Upgrade to Standard or Premium plan to reduce commission and unlock features
- Monitor your performance in Seller Dashboard → Analytics
- Respond quickly to customer messages to maintain high ratings
Pro Tips for Success
Great Photos Sell
Use natural lighting and clean backgrounds. Show multiple angles. Products with 3+ photos sell 40% more.
Write Clear Descriptions
Include weight, size, ingredients (for food), and origin. Answer common questions upfront.
Package Professionally
Use branded packaging when possible. Include a thank-you note. Great unboxing leads to repeat buyers.
Ship Fast
Sellers who ship within 24 hours get better ratings and more repeat customers.
Respond to Messages
Reply to customer messages within a few hours. Fast responses build trust and reduce refund requests.
Use Discount Codes
Offer 10–15% off for first-time buyers. A small discount drives your first sales and reviews.
Subscription Plans & Commission Rates
| Plan | Monthly Fee | Commission | Products | Perks |
|---|---|---|---|---|
| Basic | Free | 10% | Up to 10 | Basic analytics |
| Standard Popular | $29/mo | 7% | Up to 100 | Full analytics, discount codes, auto labels |
| Premium | $79/mo | 4% | Unlimited | Featured listing, priority support, referral bonuses |
Ready to start selling?
Join hundreds of African diaspora entrepreneurs on Afrizone.
Questions? Call us: (475) 307-9627